1. Information We Collect

We collect information you provide directly, such as when you subscribe to our newsletter, complete a contact form, or participate in a survey.

We also automatically collect certain technical information through cookies and similar technologies when you visit our website.

• Contact Data: Name, email address.
• Technical Data: IP address, browser type, pages visited, date and time of access.
• Usage Data: Interactions with content and preferences.

2. Purposes of Data Processing

We use your personal information for the following legitimate purposes:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries and offer support.
• To send newsletters and educational content about emotional well-being and personal development, if you have given your consent.
• To analyze site usage to improve our content offering.
• To comply with legal obligations.

Legal Basis

Processing is based on your consent (for sending communications), the performance of a contract (to respond to your request), or our legitimate interest (for site security and improvement).

3. Cookies and Tracking Technologies

We use essential cookies for the site's functionality and analytical cookies to understand how visitors interact with our content.

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect the site's functionality.

Third-Party Cookies

Analytics services like Google Analytics may place cookies to help us measure traffic. These providers have their own privacy policies.

4. Sharing Your Personal Data

We do not sell or rent your personal information. We may share data with:

• Service Providers: Companies that help us operate the site (such as hosting or email platforms), under strict confidentiality agreements.
• Legal Authorities: When necessary to comply with the law, a court order, or to protect our rights.

Some of these providers may process data outside the European Economic Area (EEA), in countries with adequate levels of protection.

5. Your Data Protection Rights

You have rights regarding your personal data. To exercise them, contact us at info@wakeupwithhope.com.

• Right of Access: To know what data we have about you.
• Right of Rectification: To correct inaccurate data.
• Right to Erasure ("Right to be Forgotten"): To request the deletion of your data.
• Right to Object and Restriction: To object to certain processing or limit its use.
• Right to Data Portability: To receive your data in a structured format.
• Right to Withdraw Consent: At any time, without affecting the lawfulness of prior processing.

You have the right to lodge a complaint with the data protection supervisory authority in your country.

6. Security and Data Retention

We implement technical and organizational measures to protect your data against unauthorized access or loss. We retain your information only for as long as necessary to fulfill the purposes described or to meet legal requirements.

Links to Other Sites

Our site may contain links to third-party sites. We are not responsible for their privacy practices. We recommend you read their policies.

7. Contact and Data Controller

The controller for the processing of your data is Wake Up With Hope.

For any questions about this policy or to exercise your rights, you can contact us by:

• Email: info@wakeupwithhope.com
• Phone: +57 325 020 5794
• Postal Address: Camino a Ciudad Perdida, Guachaca, Magdalena, Colombia

We reserve the right to modify this policy. Changes will be posted on this page with a new "Last updated" date.